Neurodiversity in Business
Supporting organisations to attract, retain and optimise neurodivergent talent and customers – confidently, affordably, and sustainably
From Recruitment to Retention, Culture and Customer Experience
A practical, evidence-informed 3-hour training session designed to support organisations to move beyond awareness and into neuroinclusive systems, culture and everyday practice - across the entire employee and customer journey.
This session takes delegates on a complete organisational journey, so they don’t just see the part of the picture that relates to their role - they understand how everything connects.
Why Neurodiversity in the Workplace Training Matters:
Many organisations are trying to be more inclusive - but struggle to make it stick.
Recruitment might be updated, but onboarding isn’t.
Managers want to support staff, but don’t feel confident.
Policies exist, but culture tells a different story.
And customer experience is often overlooked entirely.
Neurodiversity inclusion doesn’t fail because of a lack of intent - it fails when systems aren’t designed to work together.
This session is focused on talent optimisation - not just awareness.
It equips organisations with the tools to recruit, retain and elevate neurodivergent talent without overreliance on diagnosis or reactive adjustment.
Neurodiversity in Business helps organisations understand where inclusion really lives: in processes, expectations, communication, leadership, and everyday decision-making.
What’s covered in the
Neurodiversity in Business session
This training is designed as a step-by-step journey, walking delegates through the full organisational lifecycle.
The Business Case
Neurodiversity is not a wellbeing initiative or a compliance exercise - it is a strategic business advantage.
This session begins by exploring the commercial case for neurodiversity in business: access to highly capable yet often overlooked talent, stronger retention, improved productivity and problem-solving, increased innovation and creativity, enhanced employer brand, and a more resilient, future-ready organisational culture. When neurodivergent people are supported to work at their best, teams perform better, engagement rises, and organisations gain a genuine competitive edge - with clear impact on performance, sustainability and revenue.
Recruitment & Attraction
- Writing job descriptions and adverts that invite talent rather than filter it out
- Reducing bias and unnecessary barriers in applications and interviews
- Designing recruitment processes that surface potential, not performance anxiety
Onboarding & Early Experience
- Creating clarity and psychological safety from day one
- Induction approaches that reduce overwhelm and set people up to succeed
- The small adjustments that make a disproportionate difference early on
Everyday Culture & Support
- Understanding nervous system regulation at work
- Communication practices that build trust and reduce misinterpretation
- Practical adjustments and ways of working that benefit everyone, not just neurodivergent staff
Performance, Growth & Retention
- Neuroinclusive approaches to feedback, development and progression
- Supporting strengths without burning people out
- Reducing attrition by addressing the real reasons people disengage
Customer & Client Experience
- How internal culture shapes external experience
- Supporting neurodivergent customers and clients in a way that fits your sector
- Translating inclusion into reputation, loyalty and competitive advantage
This is not generic awareness training - it’s strategic, practical and grounded in how organisations actually operate.
What you will walk away with
By the end of the session, delegates will have:
A clear understanding of what neuroinclusion really looks like across an organisation
Practical tools and ideas they can apply immediately
Insight into where organisations commonly get stuck — and why
Greater confidence in making decisions that support people and performance
A shared language that supports consistency across teams and roles
Who this session is for
This session is ideal for:
Business owners and senior leaders
HR, People & Talent teams
Managers and team leaders
Operations and customer-facing teams
Organisations seeking sustainable, embedded inclusion — not one-off initiatives
No prior neurodiversity knowledge is required - just a willingness to look at systems, culture and leadership through a more human lens.
Delivery & investment
Duration: 3 hours
Delivery options:
– Live online
– In-person (UK)
Price: From £850
- Bespoke pricing available for larger organisations or extended delivery
- Additional travel costs apply for in-person delivery
Why organisations choose this session
Delivered personally by Maisie Cass, neurodiversity specialist, speaker and consultant, this session combines:
professional expertise with lived experience
a calm, grounded and trauma-informed approach
strategic insight without corporate jargon
practical tools rather than theoretical models
This training doesn’t ask organisations to do more - it helps them do things differently, with greater clarity and confidence.
You were not what we were expecting
- in the best possible way!
A note on next steps...
This session is designed to stand alone as impactful training - and to act as a foundation for organisations who want to go further.
Many teams choose to build on this work through:
implementation support
system and process reviews
leadership coaching or consultancy
periodic check-ins to refine and sustain progress
There’s no expectation - just the option to move from insight into embedded, long-term change with the right support alongside you.
Ready to explore what neurodiversity in business could look like for your organisation?
If you’d like to discuss whether this session is the right fit - or explore bespoke delivery - I’d be happy to have a conversation.
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A final note
This session is often booked by organisations who want to get ADHD right - not because there’s a problem, but because there doesn’t need to be one.
If that sounds like your organisation, you’re very welcome to get in touch.
© 2025 | Maisie Cass | Diversity Does
